1. This rule does not apply to custom-made products, digital items and items that have been painted to specification and 🌧️ have been unsealed after delivery.

2. If the item has been unsealed and modified in any way such as having primer 🌧️ or paint, or any other surface finish applied to an unpainted product (such as fresh 3D printed model or part; 🌧️ or an unfinished resin cast part), then this rule does not apply.

3. If the buyer exercises their right to return 🌧️ an item, we will reimburse all payments, including the original postage charge, received from the buyer. However, if we not 🌧️ receive the returned goods from the buyer, we may withhold such reimbursement provided that reimbursement occurs within 14 days of 🌧️ receipt of the returned goods.

4. The buyer is responsible for paying ALL return postage costs.

5. The following form must be 🌧️ completed by the buyer - https://ln5.sync/dl/76f819080/cccjz42f-6y6dujyv-jhzmfq5p-9igjj7mt - for each item compliant under this policy before any reimbursement is given.